M&S store closure communications debacle demotivates thousands of staff

M&S store closure communications debacle demotivates thousands of staff

December 2, 2016


The Times reporter, Simon Neville looks at the ongoing communications void on store closure plans at retail giant Marks & Spencer announced some weeks ago, which is currently leaving staff uncertain about their future during the vital festive trading season.

Our Business Risk Adviser, Nick Hood said:

“It’s a heck of a way of demotivating tens of thousands of staff.”