City AM asks why Austin Reed staff found about store closures via social media
June 1, 2016
City AM reporter, Helen Cahill examines how the staff of failed retail chain Austin Reed found out about the store closures from the media rather than the Administrators.
“Nick Hood, business risk adviser for Opus Restructuring, said that while administrators try to keep employees as well informed as possible, it can be difficult.
He said: “It depends on the particular circumstances, but administrators would normally deliver news to the staff at the same time as the media.
“It would be common sense because you need the staff to be able to send the right message to customers.”